Note: This is a plugin for Acelle Mail

Interactive Tour Builder for Acelle Mail – Zero-Code Onboarding & Walkthroughs

Revolutionize the user experience in Acelle Mail with the Interactive Tour Builder, an intuitive plugin that empowers you to create step-by-step guides, walkthroughs, and onboarding tours—all without writing a single line of code!

This module is designed for administrators and businesses aiming to improve user adoption, streamline staff training, or assist clients in understanding complex features in Acelle Mail. Whether you’re onboarding new users, explaining advanced marketing automations, or showcasing essential features, this tool ensures a seamless and interactive experience.

Key Features:

• Zero-Code Tour Creation – Build fully customized, interactive tours effortlessly using a user-friendly drag-and-drop interface. No coding skills required.
• Multi-Page Tours – Create tours that span multiple pages, guiding users step-by-step across Acelle Mail and any third-party integrations, while tracking their progress.
• Advanced Triggers – Set precise conditions for when and where steps should appear. Trigger steps based on user roles (e.g., admin, client), specific page URLs, or browser details (e.g., language, OS, referrer).
• Tour Chaining – Create progressive onboarding experiences by linking tours. Require users to complete one tour before unlocking subsequent ones.
• Drag-and-Drop Step Reordering – Quickly reorder steps with drag-and-drop functionality, allowing you to refine tours for the best user experience.
• Localization & Translation – Add multi-language support for your tours, enabling users to access guides in their preferred language. Includes an option for automatic translations.
• Personalized Experiences – Use dynamic tags to add personalized messages, tailoring tours to each user’s context and preferences.
• Auto-Save Functionality – Save your progress automatically while configuring tours, ensuring no work is lost during setup.
• Customizable Design – Fully customize the look and feel of your tours, including tooltip styles and text, to align with your brand identity.
• Dedicated Tour Widget – Provide users with an easy-to-access widget to view and start available tours at their convenience.

Why Use This Plugin?

• Enhance User Training – Simplify onboarding with guided tours that help new users quickly learn Acelle Mail’s key features. Reduce one-on-one training needs and empower users to get up to speed independently.
• Increase User Engagement – Ensure users explore critical features and workflows by embedding strategically placed tours throughout the platform. This increases feature adoption and overall satisfaction.
• Boost Productivity – Accelerate the learning curve for your team or clients. With guided instructions, users can efficiently navigate the platform, leading to faster task completion and improved productivity.
• Reduce Support Requests – Empower users with self-guided tours to understand Acelle Mail better, reducing support tickets related to basic functionalities. Your support team can focus on addressing more complex issues.
• Improve User Retention – A positive onboarding experience with ongoing guidance minimizes frustration and increases user satisfaction, leading to higher retention rates.

Requirements:

• Acelle Mail version 4.0.* or later
• Basic familiarity with Acelle Mail’s admin dashboard

Questions/Support

• Compatible with Acelle Mail version 4.0.* and above.
• Comprehensive documentation is provided to guide you through installation and usage.
• We strive to respond to your queries within hours, though it may take up to a few days depending on demand.
• Refunds are not provided after purchase. Ensure compatibility and review the demo before making your purchase.
• Customization, installation, and setup services are not included but can be arranged at an additional cost.

Limitations

• Content inside automation flow svg canvas might not be supported for adding into the tour steps i.e the automation flow element inside the svg canvas.
• Content inside email builder i.e email contents might not be draggable into tour steps.

Documentation

Demo

Admin: here.

Customer: (frontend) here.

Changelog:

• Initial Release: Includes zero-code tour creation, drag-and-drop step management, multi-page support, and advanced triggers.