Support Desk SaaS : Helpdesk Ticket Management Tool

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Inhouse product

Price:
$8.00

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Tags:

customer assistance,customer support,Query Resolut
ion,service desk,support system,support ticket,support tickets,technical support,Ticket As
ticket,support tickets,technical support,Ticket Assignment,ticket management,ticketing system

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Overview

Support Desk is a comprehensive helpdesk ticket management tool designed to streamline customer support operations. It enables businesses to efficiently manage incoming support requests, track ticket status, and provide timely assistance to customers.

Demo Details

Admin portal URL: Demo Link

Customer URL: Link

Super Admin
Email : superadmin@gmail.com
Password : 123456

Owner
Email : owner@gmail.com
Password : 123456

Manager
Email : manager@gmail.com
Password : 123456

Main Features

  1. Informative Dashboard
  2. User Management
  3. User Roles and Permissions
  4. Client Management
  5. Ticket Management
  6. Ticket Category Management
  7. FAQs Management
  8. Blog Management
  9. Knowledge Article
  10. Contact Management
  11. Notes Management
  12. Company Settings
  13. Account Settings
  14. Application Settings
  15. Email Settings
  16. Multi Languages
  17. Payment Settings
  18. Manage Transaction
  19. Subscription Packages Management
  20. Subscription Coupon & Coupon History Management
  21. Landing Page Enable/Disable Option
  22. Register Page Enable/Disable Option
  23. Multi Theme Colors
  24. RTL/LTR Theme
  25. Site SEO Setting
  26. Google Recaptcha Setting

System Requirements

  1. PHP >= 8.1
  2. BCMath PHP Extension
  3. Ctype PHP Extension
  4. Fileinfo PHP extension
  5. JSON PHP Extension
  6. Mbstring PHP Extension
  7. OpenSSL PHP Extension
  8. PDO PHP Extension
  9. Tokenizer PHP Extension
  10. XML PHP Extension

Support

For any questions,issue or suggestions request please mail me at smartwebinfotech89@gmail.com

Changelog

 Version 1.0 (04 March 2024)
 * Initial Release
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